A Coaching Power Tool By Silvia Bruno, Transformational Coach, SPAIN




Diverging vs. Converging: Case Study 1
Sarah, a designer, is tasked with developing a new advertising campaign for a product launch. She feels overwhelmed by the pressure to deliver a successful campaign within time constraints and has been focusing on refining the initial concepts, finding it challenging to break out of this narrow focus. Sarah is stuck in convergent thinking.
By acknowledging Sarah’s feelings of overwhelm and pressure, we create a safe space for her to express her emotions without judgment. We explore any limiting beliefs that may be contributing to her stuckness, such as perfectionism and fear of failure. After achieving a sense of calm and grounding, we can switch to divergent thinking by exploring new ideas without fear. We might use metaphors to encourage out-of-the-box thinking, role-play, and what-if scenarios. Once we have generated new ideas, we can evaluate them and narrow down our options.
Through this coaching process, Sarah can break out of her convergent thinking rut and explore new possibilities for her advertising campaign. The coach’s support helps her tap into her creativity, challenge limiting beliefs, and approach the problem with fresh eyes.
Case Study 2
On the other hand, David is an architectural designer working on a residential project for a new private client. He has been brainstorming design ideas for weeks, but despite generating numerous concepts, he struggles to focus on a specific direction for the project. David feels frustrated, confused, and unsure of how to proceed. David is stuck in divergent thinking.
After acknowledging David’s creativity and the effort he has put into generating multiple design ideas, we begin to identify his current challenges. He is overwhelmed by the abundance of design options and lacks direction. We work together to switch to convergent thinking by clarifying the project goals, requirements, and constraints. David realizes he needs to prioritize his ideas and focus on a few key concepts that have the most potential for success.
Through this coaching process, David can break out of his divergent thinking rut and channel his creativity into focused design solutions for the residential project. The coach’s support helps him gain clarity, prioritize ideas, and move forward with confidence in his design decisions.
Diverging vs. Converging
Divergent and convergent thinking are two complementary cognitive processes used in problem-solving, creativity, and decision-making.
Both perspectives are useful, but when overused, individuals might get stuck in one approach. As the saying goes, “Too much of a good thing can be a bad thing.” – Unknown. To overcome this impasse, it’s essential to balance both types of thinking effectively. By combining both types of thinking, individuals and teams can ensure a comprehensive approach that leverages both creativity and critical analysis.
Divergent Thinking
Divergent thinking is the process of generating multiple, diverse, and creative ideas or solutions to a problem. It involves non-linear, expansive, and open-ended thinking, encouraging exploration of many possible avenues. This type of thinking is often associated with creativity and brainstorming sessions, aiming to produce numerous ideas without immediate judgment or evaluation.
Characteristics of Divergent Thinking:
- Quantity over quality: Emphasis on generating many ideas.
- Openness: All ideas, regardless of how unconventional, are considered.
- Flexibility: Ideas can vary widely and come from different perspectives or disciplines.
- Originality: Unique and novel ideas are encouraged.
Pitfalls of Divergent Thinking:
- One significant pitfall of divergent thinking is the potential for overwhelm and confusion. Generating a large number of ideas can be overwhelming, making it difficult to focus on the most viable options. Without clear criteria or goals, this type of thinking can result in scattered and unfocused exploration of ideas, hindering progress toward a solution.
- Another drawback is that divergent thinking can be time-consuming and resource-intensive. The process of exploring many possibilities often delays decision-making and action, with some individuals using divergent thinking and ideation as a form of procrastination and stalling. It also requires considerable resources, such as time, energy, and sometimes money, to thoroughly explore and develop multiple ideas. Additionally, the emphasis on creativity and quantity over quality can lead to impractical solutions, making evaluation and filtering challenging. There’s also a risk of getting sidetracked by interesting but ultimately irrelevant or unfeasible ideas.
Convergent Thinking

Convergent thinking is the process of narrowing down multiple ideas into a single, focused solution or decision. It involves logical, linear, and analytical thinking, evaluating and refining ideas to identify the most effective or practical solution. This type of thinking is often used in the later stages of problem-solving, where clarity, accuracy, and feasibility are crucial.
Characteristics of Convergent Thinking:
- Focus on quality: The goal is to find the best solution, not the most solutions.
- Critical evaluation: Ideas are assessed critically for their feasibility, effectiveness, and practicality.
- Logical reasoning: Decisions are made based on logic, evidence, and structured analysis.
- Decision-making: The process culminates in selecting a specific idea or course of action.
Pitfalls of Convergent Thinking:
- A significant pitfall of convergent thinking is the limitation it can place on creativity. By focusing too quickly on evaluating and narrowing down ideas, there is a risk of stifling creativity and missing out on innovative solutions. If used prematurely, convergent thinking can lead to the dismissal of unconventional or valuable ideas. Additionally, its structured and logical nature can result in rigidity and an inability to adapt to new information or changes. Over-reliance on logical analysis may not always be suitable for problems that require creative or emotional insights.
- Another drawback is the pressure and stress that can come with decision-making. The need to select the best solution can create significant pressure, especially if the stakes are high or the timeframe is short. This pressure can lead to a fear of making mistakes, resulting in analysis paralysis, where no decision is made due to overthinking.
Changing Perspective

During the coaching journey, we recognize which mode of thinking we are stuck in and address it to switch perspectives and achieve the desired outcomes and effective decision-making.
Coaching From Convergent to Divergent
Exploring Possibilities:
To explore possibilities, I ask open-ended questions that encourage the client to think broadly and generate multiple ideas. For example, questions like, “What are some different ways you could approach this challenge?” or “What other possibilities can you think of?” are effective. Facilitating a brainstorming session where the client is encouraged to list as many ideas as possible without judging them can also expand their thinking and uncover hidden options.
Encouraging Creativity:
To encourage creativity, I ask the client to imagine their ideal outcome or scenario. This exercise helps them think creatively and break free from current constraints. Additionally, having the client role-play different perspectives or scenarios can help them see the problem from various angles and come up with innovative solutions.
Removing Constraints:
To remove constraints, I encourage the client to temporarily suspend judgment and criticism of their ideas. This approach creates a safe space for creative thinking. Furthermore, helps the client identify and challenge any assumptions that may be limiting their thinking.
Coaching From Divergent to Convergent
Evaluating Options:
To evaluate options, I help the client establish criteria for assessing their choices. This can include feasibility, alignment with values, potential impact, and resources required. Guiding the client in analyzing the pros and cons of each option can help them make more informed decisions.
Narrowing Down Choices:
Assisting the client in prioritizing their options based on the established criteria, encouraging them to rank their ideas and focus on the most promising ones, and helping the client identify and eliminate options that are less feasible or do not align with their goals are helpful tactics to narrow down options.
Decision-Making:
Once the client has narrowed down their options, I help them create an action plan. This includes setting specific goals, identifying steps to achieve them, and determining timelines. Encouraging the client to commit to a course of action and establishing accountability measures, such as setting milestones and regular check-ins, helps to track progress.
Switching Between Thinking Modes: A Path of Balance
As Philippe Petit, the famous French high-wire artist, describes balance on the high wire as a transition between moments of movement and stillness, switching between divergent and convergent perspectives helps us find balance.
Effective problem-solving and creative endeavors depend on our ability to fluidly shift from the expansive nature of divergent thinking to the focused clarity of convergent thinking. This dynamic interplay ensures that we not only generate innovative ideas but also refine them into practical solutions.
The funambulist teaches us that immobility is an illusion; even in moments of apparent stillness, there is a continuous process of subtle adjustments and fine-tuning. The quest for balance is ongoing, demanding both the freedom to explore and the precision to conclude.
Recognizing that immobility is merely an illusion, we understand that both creative exploration and focused execution are part of a continuous, dynamic process. Embracing this act of balance not only enhances our cognitive flexibility but also empowers us to navigate complex challenges with agility and grace.
Reference
Petit, P. (2009). Trattato di Funambolismo. Milano: Ponte alle Grazie. Original title: On the High Wire.
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Illustrations created by the author with some elements generated using Canva AI. Please do not use, distribute, or reproduce these images without permission.


